SpiteCash

What is Spotify
on my bank statement?

Confirmed match
Spotify PremiumMusic streaming — billed directly or through the App Store / Google Play

Also appears as: SPOTIFYSpotify ABSPOTIFY USA

Worth knowingIf the charge shows as Spotify directly, you subscribed on Spotify's website. If it shows as APPLE.COM/BILL or GOOGLE*PLAY, cancel through those stores instead.

Find where you subscribed, then cancel there

  1. Check the exact descriptor on your statement — APPLE.COM/BILL means App Store, GOOGLE* means Google Play, the merchant name directly means their own website.
  2. Cancel through whichever route you used to subscribe — you can only cancel where you started.
  3. Follow the steps for that route (App Store, Google Play, or the merchant's website).
  4. Screenshot the final confirmation and keep the email.

What to do about the charge

Just cancelled?

Create a free Exit Receipt — a timestamped record that you cancelled. After your next billing date, we check whether the cancellation really worked.

Create my free Exit Receipt

Charged after a trial or without warning?

Submit the evidence. If your case meets the six published criteria, you get €3 — guaranteed, paid within 7 days.

Submit my case — €3 bounty

If you do not recognise this charge at all

If you are certain you never signed up for Spotify Premium, consider these steps:

  1. Check all email accounts for a sign-up confirmation — it may have been sent to a different address.
  2. Check your Apple or Google account for subscriptions you may have forgotten — free trials convert automatically.
  3. If you still do not recognise it, contact your bank to dispute the charge as unauthorised. Keep any evidence of your cancellation attempts.