What is OPENAI *CHATGPT
on my bank statement?
Confirmed match
ChatGPT Plus (direct subscription)AI tool — billed on the merchant's own website
Also appears as: OPENAI* CHATGPTOPENAI.COM
Worth knowingDirect subscription on OpenAI's website (not App Store or Google Play). Cancel at chat.openai.com → account → manage subscription.
Cancel on the merchant's website
- Go to the merchant's website and log in to your account.
- Find "Billing", "Subscription", or "Account" in your account settings.
- Select "Cancel subscription" or "Turn off auto-renewal" and follow all confirmation steps.
- Screenshot the final confirmation screen and save the email — this is your proof.
Full step-by-step guide: How to cancel ChatGPT Plus (direct subscription) →
What to do about the charge
Just cancelled?
Create a free Exit Receipt — a timestamped record that you cancelled. After your next billing date, we check whether the cancellation really worked.
Create my free Exit ReceiptCharged after a trial or without warning?
Submit the evidence. If your case meets the six published criteria, you get €3 — guaranteed, paid within 7 days.
Submit my case — €3 bountyIf you do not recognise this charge at all
If you are certain you never signed up for ChatGPT Plus (direct subscription), consider these steps:
- Check all email accounts for a sign-up confirmation — it may have been sent to a different address.
- Check your Apple or Google account for subscriptions you may have forgotten — free trials convert automatically.
- If you still do not recognise it, contact your bank to dispute the charge as unauthorised. Keep any evidence of your cancellation attempts.